Our Work

The CWS resettlement team provides assistance to ease clients' adjustment to their new community upon arrival in the United States. We support their integration process throughout the following five years through specialized programs.

For an overview of the U.S. Refugee Resettlement Program, visit the Office of Refugee Resettlement website.

Reception and Placement Program (R&P)


R&P services include case management; the provision of housing, food, and clothing; placement in ESL and cultural orientation classes; medical appointments; registration in selective service; enrollment of children in school; assistance obtaining social security cards; and other supportive assistance.

Eligibility: Refugees resettled through the United States Refugee Admission Program (USRAP).

Matching Grant Program (MG)


The MG program is an alternative to public cash assistance providing services to enable clients to become economically self-sufficient through employment within 120 to 180 days of program eligibility. MG services include case management, ESL classes, technical training, employment services, and maintenance assistance, among others. Enrollment must occur within 31 days of becoming eligible to ensure adequate services are provided and self-sufficiency is achieved and maintained within the period of eligibility.

Eligibility: ORR-eligible populations (refugees, asylees, Cuban and Haitian entrants, certified victims of Trafficking, Amerasians, and SIVs)

Preferred Communities Intensive Case Management Program (PC)


The PC program serves clients who have proven special needs and/or vulnerabilities that make it challenging for them to become fully self-sufficient at the end of the initial resettlement period. Special need and vulnerable groups who are eligible for services include the disabled; youth and young adults without parents; single parents and women at risk; the elderly; refugees experiencing trauma and PTSD; survivors of torture, and LGBT clients, among others. Clients receive intensive case management for a period of 6 months to 2 years, within 5 years of arrival to the US. Clients are deemed to have reached self-sufficiency once they meet the goals that they set for themselves at the beginning of the service period, find stability in life areas affected by their vulnerabilities, and are able to live independently of agency services.

Eligibility: ORR-eligible populations (refugees, asylees, Cuban and Haitian entrants, certified victims of Trafficking, Amerasians, and SIVs)

Uniting for Ukraine


The Uniting for Ukraine (U4U) program provides a pathway for Ukrainian citizens and their immediate family members who are outside the United States to come to the U.S. temporarily through a two-year period of Humanitarian Parole. Ukrainians participating in U4U must have a supporter in the United States who agrees to provide them with financial support for the duration of their stay in the United States. Unlike refugee resettlement, the U4U program relies on the full support of local sponsors for new arrivals’ housing and community navigation needs.

U4U clients are eligible for CWS Employment and Extended support programming, which includes intensive case management support for individuals with specific vulnerabilities like physical and mental health needs. They may be eligible for federal “mainstream” (non-ORR funded) benefits. The CWS Immigration Legal Services program can also provide assistance.

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